Most days I will tell every one I love my job, and I am not lying. I love working with people and with all my crew members. I am, and proud of being, a Certified Swing Manager, meaning I can run a shift, open, and close my store.
But then there are the days when I am not doing a good job at keeping patience, and am continually asking God to help me love His people, even though I just want to start explaining to them about common respect, and decency. So for today I will Rant to anyone listening and let you know some things you should do and things you should NOT do.
In drive-thru,
1 if the auto greet says order when ready, please order, do not say "Hello?", "Are you there?", or any kind of phrase like that, We are ready to take your order, so please order.
2 Please do not be on the phone when you get up to the auto greet, get off the phone before you get in the drive-thru lane. This is for two reasons, one, we never know who you are talking too, well at least most of the time, you are also saying that we, the drive-thru staff, do not deserve your respect. Second, we can hear your conversation, really we can, once you are at the speaker we can hear everything you say, so if you are going to a persons house for dinner, a party, are giving directions, or any other thing, remember there are at least three people who now know that information.
3 Don't smoke while going through, not only is it disrespectful to our staff, it is also illegal to smoke withing 10 feet of any opening, this includes the drive through window.
4 if we ask you to repeat yourself it is not usually because you are not speaking loudly enough, it is because the passenger is ordering, your truck or the one behind you is to loud, there was a loud noise in the store (example someone dropped a tray, or yelled to another worker,) or even that we have trouble understanding you because of an accent or something of the kind.
5 Please remember that not only is the person taking your order, but they are also taking the money of the car in front of you, and sometimes fixing the other customers order or adding to it, be patient with us and we will be more then willing to be patient with you.
I know these seem silly, and most people do not do these things, but enough do, to the point where we feel like we are going crazy. especially when people look at us like we are stupid, or since we work at McDonald's we couldn't do anything better.
Sorry for the rant, or drive-thru tutorial.
~D
Friday, January 8, 2010
Crazy McDonalds Rants,,, and others,
Posted by DonnaMS at 2:33 PM
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